Shipping policy
Shipping Policy
NaturaVital Clinical
Effective Date: February 16, 2026
At NaturaVital Clinical, we are committed to delivering premium, clinically formulated supplements directly to your door with efficiency and care.
Free Shipping
We proudly offer free standard shipping on all orders.
There are no hidden shipping fees.
Order Processing
All products are shipped directly from our manufacturing and fulfillment partners.
Orders are typically processed within 2–5 business days after payment confirmation.
Processing times may vary during high-demand periods.
Delivery Timeframes
Estimated delivery times:
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United States: 5–10 business days
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International: 7–21 business days (depending on destination)
Please note that delivery times are estimates and are not guaranteed.
Delays may occur due to:
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Carrier service disruptions
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Customs processing (international orders)
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Weather conditions
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Incorrect or incomplete shipping information
Direct Manufacturer Shipping
All NaturaVital Clinical products are shipped directly from our certified manufacturing facilities to ensure product integrity, freshness, and quality control.
Incorrect Address Disclaimer
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided:
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NaturaVital Clinical is not responsible for lost or misdelivered packages.
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Additional reshipment fees may apply if the package is returned to the facility.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 7 days of delivery (or estimated delivery date).
You may be required to provide:
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Order number
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Photo documentation (if damaged)
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A brief description of the issue
Claims are reviewed on a case-by-case basis.
No Returns or Refunds
Due to the nature of ingestible health and wellness products, NaturaVital Clinical does not offer returns, refunds, or exchanges.
All sales are final.
Please review product details carefully before purchasing.
Customs & Import Duties (International Orders)
International customers are responsible for:
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Any applicable customs duties
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Taxes
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Import fees
NaturaVital Clinical is not responsible for customs delays or fees.
Contact Information
For shipping inquiries, please contact:
NaturaVital Clinical
451 Ludlow Ave., Suite 113, Cincinnati, Ohio 45220